Return Policy

Return Policy

Thank you for shopping with Obviously Cases! We take pride in providing high-quality phone cases, and we want you to be completely satisfied with your purchase. Please review our return policy below:

  1. No Returns Policy
  • All Sales Are Final: Due to the nature of our products, we do not accept returns or exchanges for any items purchased. Please ensure that you review your order carefully before finalizing your purchase.
  • Order Accuracy: We encourage you to double-check your order details, including phone model compatibility and customization options, before completing your purchase.
  1. Damaged or Defective Items
  • Inspection Upon Receipt: If you receive a damaged or defective item, please contact us immediately at obviously.cases@gmail.com or on Instagram @obviously.cases within 7 days of receiving your order. Include your order number, a description of the issue, and photos of the damaged or defective item.
  • Resolution: We will review your request and, if the issue is confirmed, we will provide instructions for resolving the issue, which may include sending a replacement or issuing a store credit.
  1. Incorrect Items
  • Notification: If you receive an incorrect item, please contact us at obviously.cases@gmail.com within 7 days of receiving your order. Provide your order number and details about the discrepancy.
  • Resolution: We will verify the issue and arrange for a replacement if the error is on our part.
  1. Order Cancellation
  • Before Processing: If you wish to cancel your order, please contact us at obviously.cases@gmail.com as soon as possible. We can only cancel orders that have not yet been processed or shipped.
  • After Processing: Once an order is processed or shipped, we are unable to cancel it. Please refer to our policy on damaged or defective items if you encounter any issues upon receipt.
  1. Customer Service
  • Contact Us: For any questions or concerns regarding your order, please reach out to our customer service team at obviously.cases@gmail.com. We’re here to assist you.

We appreciate your understanding and cooperation. Thank you for choosing Obviously Cases! <3